I arrived right on time and met Mr Client with a view to discussing some specific areas of our service as had been agreed. Colleague X, who is the main contact from my company was not attending but hadn't bothered telling Mr Client. This upset Mr Client a lot and he then started on about how unprofessional my company is because he sees a different person every time (not true), so I tried to explain that my role is a specialist one and that was the reason for the meeting. This didn't calm him down at all and he then went on to moan about other service issues he has had recently. He then paused... and said... "I am bringing this meeting to a close" and gave me back my business card!
The meeting had lasted 2 minutes! The secretary was quite shocked as I walked past her down the stairs as she was bringing me coffee.
Although I appreciate some of his views were valid, there are better ways to deal with problems. I certainly would never have acted like this when I used to do Mr Client's job.
He is obviously the type of person that you work with for months and even years, enjoying what you think to be a good business relationship and when one thing goes wrong, he throws a temper tantrum and says "I am never working with you again".
What a great day!